The service knowledge infrastructure for the energy sector
Turn schematics, instruction videos and service tickets into traceable answers and automated tasks so your technicians can resolve issues faster, 24/7.
HVAC
Batteries
Transformers
EMS
HV Equipment
EV Chargers
Inverters
HV Equipment
EV Chargers
Inverters
HVAC
Batteries
Transformers
EMS
Featured in
Chapter AI Sector-specific Solution
Chapter's AI-powered workflow automations for the Energy Sector
Transform your operations with Chapter AI chatbots and AI agents designed specificall for the energy sector
Connect your tools and systems
Integrate your data sources and platforms
Deploy your smart AI chatbots
Start resolving questions instantly
Activate task-focused AI agents
Automate the manual work behind the scenes
Observe the results
Faster workflows, fewer tickets, more focus for your team
Sector-specific Solutions
AI-powered workflow automations for the energy sector
Transform your operations with AI assistants and agents designed specifically for the energy domain.
Connect your tools and systems
Integrate your data sources and platforms
Deploy your smart AI assistants
Start resolving questions instantly
Activate task-focused AI agents
Automate the manual work behind the scenes
Observe the results
Faster workflows, fewer tickets, more focus for your team
-min.jpg)
Limited offer
Join our AI-Readiness Webinar
Discover how Energy Sector Agentic AI unlocks real value in your workflows
Limited offer
Join our AI-Readiness Bootcamp
Discover how Energy Sector Agentic AI unlocks real value in your workflows, in just 4 months
Why Chapter
Why OEMs choose Chapter
Built specifically for energy sector workflows with
enterprise-grade security and compliance
Energy Sector Focus
Built for energy sector workflows — not generic AI
Easy Integration
Seamless integration with PIM, ERP, CRM, SharePoint, and more
EU-hosted & compliant
GDPR-compliant and AI Act ready, with data hosted securely in the European Union
Key Benefits
Ensure field accuracy
Sync your technical data into one reliable knowledge infrastructure. Give your team instant access to verified, traceable answers.
Reduce service load
Automate routine workflows to drive measurable ticket deflection. Lower escalation rates so your team can focus on complex cases.
Accelerate resolution times
Embed automated tasks into your existing systems. Standardize actiofrom serial lookups to firmware checks resolve issues faster.
Guarantee complete procedures
Structure your technical data automatically. Our infrastructure identifies and fills missing information so technicians always access verified procedures.
Standardize global operations
Scale operations across borders. Deliver verified answers to technicians in the field natively across 35+ languages.
Enforce field compliance
Embed automatic product updates directly into daily workflows. Sync your databases to ensure every action uses the latest verified manual.
Trusted by industry leaders like
.svg.png){kind=logo}
When we encounter an unexpected error in the field, having instant access to shared solutions makes all the difference. Instead of waiting for someone to discover and pass on the fix, it’s available right away for everyone. It’s heaven — it’s great.
Since we have two systems (CRM and performance system), it’s great that Chapter AI provides a single source of information.
When a customer calls, I immediately open Chapter and type in the question while I’m still on the line. And it quickly gives me an answer.
When our installers encounter installation questions or error codes in the field, they need instant access to accurate, Solvis-specific procedures, not generic heating advice.
He came up with an answer that really made me happy. The information came from different documents, and he had put it together neatly
What makes Chapter different
Generic AI assistants answer questions. Chapter AI agents execute work.
Free up 6+ hours of manual tasks per week with a dedicated AI agent — trained for your business
Built for the energy sector
Workflow integration
Smart content experience
Execution power
Value per agent
Sync & Gap Detection
Chapter AI
Generic AI Assistants
types
Chapter AI Agents
Actually perform the task
Integrated into your tools, click-to-act
Built for energy workflows — field, support, sales
Executes full workflows
Generic AI Assistants
Instant answers, no hotline or searching needed
Chat-only, copy-paste required
General answers across industries
Limited to info lookup
