For Installers

Unlock seamless installations & boost productivity with Chapter Assistant

All the knowledge of all your product manuals, videos and work guidelines at your team’s fingertips

As installations grow more complex with diverse products, installers need instant, on-the-job support more than ever.

Installers waste over 2 hours daily searching through YouTube, manuals, and waiting on support hotlines, impacting productivity.

This leads to higher back-office workload, increased rework costs, and a lower 'First Time Right' rate.

Introducing

Chapter Assistant

Chapter's AI-powered Assistant provides instant answers to all installer questions, drawing on thousands of manuals, product videos, regulatory documents and work guidelines.

Trusted by

Benefits

AI-Powered Troubleshooting

Get concise answers in text, targeted video snippets, and manual excerpts for all your products and work guidelines.

Instant Knowledge Access

Provide installers with immediate access to all the product and generic knowledge content you need.

Multilingual Support

Enable seamless collaboration within multilingual teams with support for 50+ languages.

Handsfree troubleshooting

Use the voice functionality and listen to the Chapter Assistant talking you through the necessary troubleshooting steps.

Real-time Collaboration:

Use chat & video support for real-time troubleshooting and collaboration between office and field teams.

Photo-Based Product Recognition

Quickly and accurately identify products in the field.

Automated Updates

Always up-to-date product information, integrated into the daily workflow of your installers.

Data-Driven Insights

Receive monthly reports that analyze troubleshooting prompts and internal team messaging to optimize performance.

Impact

+50%

Up to 50% increase in efficiency, due to saved searching and troubleshooting time

+30%

With accessible, actionable knowledge, mistakes are prevented, boosting First Time Right (FTR) by 30%.

+30%

By increasing efficiency and FTR, your teams will enhance productivity by 30%.

Instant access to all available content for all your favorite products

“I believe that training people digitally is truly the future. The training material contributes to quality improvement and safety awareness and stays with the employee better. In addition, this solution saves us time by not having to reinvent the wheel ourselves. After all, the preparation, execution and attendance registration of a toolbox meeting took quite a lot of time in the traditional way.”

SC
Stefan Coppens
Directeur Coppens Energie

“The flexibility of the Chapter tool helps tremendously in inducting new mechanics. They can do theory through the app and then practice in the practice room. This ensures that they are always trained in an efficient way.”

BD
Bianca Dumay
Teamleader Solarpanels and Heat (B2C) at Saman Group

Get in touch today and experience the power of the Chapter Assistant!

See the Chapter Assistant in action and discover how AI can transform your business